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  2. This morning when I woke up my work and intensity showed 6 when I opened my laptop. I had it on sleep mode at night. IF I power down this does not happen but if I leave it in sleep mode I usually wake up to a 6. Just letting you know that I think the system is not working right
  3. Fsmith

    Archived Account

    Hello, When trying to log into my Wellnomics account for Intel, I get the following message: "Your account has been archived. Please contact your Wellnomics Administrator for further assistance." Who would that be?
  4. We are happy to announce a new version of WorkPace for Windows has been deployed to the website! New Features and Enhancements Home Working Tips There is a new category in Tips list that has been added called Home working tips. The purpose of this is to aid users that may have been required to work from home due to the pandemic. It has been turned off by default, but the user may opt for this if they choose to. This is available for both English and Dutch languages. (WPC-574) Bug Fixes Touch support causing issues with mouse use There were sporadic instances where upd
  5. admin

    Wellnomics User Account

    Hi Sam, Yes, one user can be used with multiple computers as long as you are logged in with the correct username/domain. With how your company is set-up, it relies on username/domain for authentication. If your multiple machines can prove your identity, then yes this is possible. Kind Regards, Angeli
  6. Hi Sam, Whether someone has the capacity to complete PW Assessment will be at the discretion of your company. Kind Regards, Angeli
  7. Hi there, DND will be turned on if WPC does not recognize the user. This could happen due to several reasons but is mostly because the user hasn't been registered with the server or the license has expired the connection cannot be established with the server Are you able to give more information with regards to the backend of your client? Are you single user or a WRM user? What WRM version do you have? Which you company are you under? Some companies have full control over their users. Kind Regards, Angeli
  8. Ran into this myself. It took deinstalling and deleting as many Wellnomic files as I could find. Then rebooting and reinstalling. Once it installed, it wasnt functioning correctly so started the deinstall again, and it fixed itself so I canceled. Super frustrating for sure!
  9. Sam

    Wellnomics User Account

    Can one user within Wellnomics be utilized on multiple computers? If so, do we set up each time? Like before, I'm looking for a reference and not necessarily what someone "believes" to be true.
  10. Does everyone have the capacity to complete PW Assessment? I'm looking for a reference and not necessarily what someone "believes" to be true.
  11. I have the same problem. Showed up last week as well. Do Not Disturb is turn on permanently and will not turn off. I have done a repair on the install... no change I have removed and reinstalled the software... no change Wellnomics version 5.5.7 WIndows 10 Enterprise Version 1909
  12. Console for some reason is in stuck state. Never set anything and then one day permanently stuck. Stuck tried to click on Turn off do not disturb. Console is stuck. Have no idea how to turn tool back on.
  13. Hi Paul, Thank you for your feedback. We are looking at these issues so we can provide a fix on the next release. Kind Regards, Angeli
  14. After my PC was updated to Wellnomics 5.5.5, the Dashboard always opens when I sign in to my PC. Wellnomics v.5.5.7 was just installed, and the behavior is the same. I haven't been able to find an option to stop the Dashboard from opening. Is there one? If not, please add one, or just stop it from happening like it used to be. When the Daily Status Panel is the only item open on my PC, the Windows key can't be used. I have to open another app or click on the desktop to get the Windows key to respond. This problem is easily repeatable: click on the Daily Status Panel and try pressin
  15. This was very helpful, thank you @Angeli User The Settings -> Ease of Access Keyboard Settings tip is really good, thanks for pointing it out! My organization is still on 5.5.5. When running normally, "T" starts a WorkPace Break; when DND is enabled, "T" turns off DND, and "A" starts a break. For future reference should someone else come looking: D -> Status Panel T -> WorkPace Break (when DND is not enabled) A -> when in DND mode, "A" starts a WorkPace Break E -> Exercise N + 3 -> Do Not Disturb for 30 minute (D
  16. Hi Rholt, What hot keys where you using before? The only one that we changed is around Do Not Disturb instead of Standby. On 5.5.7, If you right click on the system tray, hot keys as below: D -> Status Panel T -> WorkPace Break E -> Exercise N + 3 -> Do Not Disturb for 30 minute (DND replaced Standby) V -> Risk Profile O -> Dashboard Windows DOES NOT show these underlines by default, however, I find that when you turn the below settings on - it does. Kind Regards, Angeli
  17. @Angeli User - I haven't seen a reply to my last post in this topic, you changed the thread to "moderated", meaning "edited or censored" -? Your reply (above) feels disingenuous. The hotkeys are not displayed, and the shortcuts that used to work DO NOT WORK any more. If this is a matter of user error (mine), please do educate me on how to use these "not visible hotkeys". Looking forward to your reply, thank you.
  18. Hi RHolt, Apologies for the delay. Our devs have confirmed that the hotkeys are still there but unfortunately, you will not be able to see them highlighted because they have been implemented differently. However, you will still be able to use them as you should with the old version. I understand that this may cause issues but we had to do this as the old implementation was causing more issues than this new one. Kind Regards, Angeli
  19. @Angeli User, assuming that you are the Admin who posted about a future release... when is that release coming out? And will the hotkeys be put back into the UI? Thanks for considering it, please do respond -
  20. We are happy to announce a new version of WorkPace for Windows has been deployed to the website! Bug Fixes Settings in default policy are not applied for new users There were sporadic instances where updated duration and intervals for default policies are not applied for new users. This issue has been fixed and can no longer be replicated in this new build. (WPC-509) Application contacting the server too frequently It has been reported that in some cases, the application keeps trying to contact the server too often, generating issues both on the client and the serv
  21. We are happy to announce a new version of WorkPace for Mac has been deployed to the website! New Features and Enhancements Mac OS Big Sur The application has been enhanced to ensure compatibility with the upcoming Mac OS Big Sur. This allow users who are wanting to upgrade to the latest OS to continue using the product without any issues. Bug Fixes Unable to resize console window after clicking on maximize button When the app has been converted to a menulet application, there was an issue where the user is able to maximize the window but unable to resize it back. Maxim
  22. Hi Rholt, Thanks for the feedback. This has been logged on our board pending feedback internally. We have a new release coming out and I will let you know of any updates regarding this. Kind Regards, Angeli
  23. Why were keyboard shortcuts removed in v 5.5.5 for Wellnomics tray icon? PLEASE GIVE US BACK OUR HOTKEYS. In version 5.5.5, the context menu changed and no longer includes keyboard shortcut keys. In my org, we use keyboard shortcuts for as much as we can, in part to limit mouse usage. In version 5.0.4, you can right-click the tray icon, then use "S" and "1" to go on Standby mode for 15 minutes: In version 5.5.5, the menu changed to "Do not disturb" and the hotkeys have been removed: PLEASE GIVE US BACK OUR HOTKEYS.
  24. Hi Luc, We do have plans on supporting a wider range of applications. Unfortunately, we currently do not have time frames for this. Any update regarding this will be posted in this forum. Thanks for supporting our product. Kind Regards, Angeli
  25. Hi Angeli, Thanks for the feedback. Could you tell if there are any plans on supporting IntelliJ in the near/far future? Maybe a ticket I can follow so I know when it might be available. Switching IDE is not really an option for me and so far I haven't been able to find a replacement that comes anywhere near the functionality of workpace. Kind regards, Luc
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