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admin

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  1. We are happy to announce a new version of WorkPace for Windows has been deployed to the website! New Features and Enhancements Home Working Tips There is a new category in Tips list that has been added called Home working tips. The purpose of this is to aid users that may have been required to work from home due to the pandemic. It has been turned off by default, but the user may opt for this if they choose to. This is available for both English and Dutch languages. (WPC-574) Bug Fixes Touch support causing issues with mouse use There were sporadic instances where upd
  2. admin

    Wellnomics User Account

    Hi Sam, Yes, one user can be used with multiple computers as long as you are logged in with the correct username/domain. With how your company is set-up, it relies on username/domain for authentication. If your multiple machines can prove your identity, then yes this is possible. Kind Regards, Angeli
  3. Hi Sam, Whether someone has the capacity to complete PW Assessment will be at the discretion of your company. Kind Regards, Angeli
  4. Hi there, DND will be turned on if WPC does not recognize the user. This could happen due to several reasons but is mostly because the user hasn't been registered with the server or the license has expired the connection cannot be established with the server Are you able to give more information with regards to the backend of your client? Are you single user or a WRM user? What WRM version do you have? Which you company are you under? Some companies have full control over their users. Kind Regards, Angeli
  5. Hi Paul, Thank you for your feedback. We are looking at these issues so we can provide a fix on the next release. Kind Regards, Angeli
  6. Hi Rholt, What hot keys where you using before? The only one that we changed is around Do Not Disturb instead of Standby. On 5.5.7, If you right click on the system tray, hot keys as below: D -> Status Panel T -> WorkPace Break E -> Exercise N + 3 -> Do Not Disturb for 30 minute (DND replaced Standby) V -> Risk Profile O -> Dashboard Windows DOES NOT show these underlines by default, however, I find that when you turn the below settings on - it does. Kind Regards, Angeli
  7. Hi RHolt, Apologies for the delay. Our devs have confirmed that the hotkeys are still there but unfortunately, you will not be able to see them highlighted because they have been implemented differently. However, you will still be able to use them as you should with the old version. I understand that this may cause issues but we had to do this as the old implementation was causing more issues than this new one. Kind Regards, Angeli
  8. We are happy to announce a new version of WorkPace for Windows has been deployed to the website! Bug Fixes Settings in default policy are not applied for new users There were sporadic instances where updated duration and intervals for default policies are not applied for new users. This issue has been fixed and can no longer be replicated in this new build. (WPC-509) Application contacting the server too frequently It has been reported that in some cases, the application keeps trying to contact the server too often, generating issues both on the client and the serv
  9. We are happy to announce a new version of WorkPace for Mac has been deployed to the website! New Features and Enhancements Mac OS Big Sur The application has been enhanced to ensure compatibility with the upcoming Mac OS Big Sur. This allow users who are wanting to upgrade to the latest OS to continue using the product without any issues. Bug Fixes Unable to resize console window after clicking on maximize button When the app has been converted to a menulet application, there was an issue where the user is able to maximize the window but unable to resize it back. Maxim
  10. Hi Rholt, Thanks for the feedback. This has been logged on our board pending feedback internally. We have a new release coming out and I will let you know of any updates regarding this. Kind Regards, Angeli
  11. Hi Luc, We do have plans on supporting a wider range of applications. Unfortunately, we currently do not have time frames for this. Any update regarding this will be posted in this forum. Thanks for supporting our product. Kind Regards, Angeli
  12. We are happy to announce a new version of WorkPace for Windows has been deployed to the website! New Features and Enhancements Help files update Help text files within the application have been updated to reflect the changes made to the website URLS and terminologies around the product. This ensures that users will be redirected to the correct web pages. (WPC-478) Allow for hiding the wizard settings in the app Users can normally select settings presets from the settings drop down. There is now an option to hide this from the user to remove confusion and conflict between
  13. Hi Luc, Thank you for the interest in our product. Unfortunately, we currently do not support IntelliJ for application time tracking. We hope we can include this in the future but for now, as for development work, we can support the following: Visual Studio Code Visual Studio Kind Regards, Angeli
  14. Hi Ann, What version are you currently using? Under Settings is the Display Exercises During WorkPace Break ticked? Kind Regards, Angeli
  15. Hi Sarah, The Wellnomics recommendations are based upon how much time you use your mouse (or keyboard) and how much activity you do with it, including how often you take breaks. There are a great many different designs of mouse and keyboard available to suit different users and which users may find more comfortable to use based upon their individual preferences. However, there is not enough published research suggesting that an ergonomic mouse or keyboard by themselves can significantly offset the health risks due to long periods of constrained posture and muscle tension involved in usi
  16. We are happy to announce a new version of WorkPace for Mac has been deployed to the website! New Features and Enhancements Wellnomics WorkPace has been notarized with Apple The previous version of the application has raised concerns regarding security due to it being tagged as harmful by Mac OS. This is no longer the case since the app has been notarized by Apple. Notarization provides assurance that Apple’s servers have checked the code, ensuring it has no harmful or malicious code. (WP-1287) Installer now provides user with next steps Wellnomics WorkPace requires permi
  17. Installation To install Wellnomics WorkPace in MacOSX: 1. Please download WorkPace for Mac from our website at www.wellnomics.com. 2. Double-click on the WorkPace MacOSX DMG package file. 3. Follow the instructions to install WorkPace. WorkPace will be installed, and a shortcut added to run it automatically at startup. 4. Close the Window containing the shortcut to your Applications, and the Workpace.app installer. 5. Use the Finder to open your Applications, and double-click on Workpace.app to launch WorkPace for the first time.
  18. Feel free to use this forum to share what you know and also learn from others. Please refer to the community guidelines if you have any questions about the rules: https://community.wellnomics.com/forum/23-forum-rules-and-guidelines/
  19. Approximately 10-20kb per day, or 3-4MB per year.
  20. Data on when and how often the user adjusts their sit-stand desk, the height of the desk, and how long they spend standing or sitting at the desk during the day. No personal information is stored – only a one-way hash based upon the user’s domain & username.
  21. Whenever a higher level break is due soon any lower-level breaks that are coming up are suspended. This is designed to avoid too much disruption of your work by giving you a micro-pause immediately followed by break, or a break immediately followed by your daily limit warning. When you ignore a daily limit warning the daily limit is then extended by an amount relative to the size of your daily limit — normally about 30 minutes to 1 hr. The problem is that if a break is due but your daily limit is about to be displayed again shortly then WorkPace will decide to reset the break counter and wait
  22. WorkPace take a break app tries to detect natural pauses and breaks in your work and thus avoid warning you unnecessarily. This is intended to help reduce the level of disruption of your work by WorkPace which many people can find irritating. For a micropause to be effective you must relax your muscles to allow restoration of blood flow and reduction of fatigue build up. This normally means letting go of the mouse or taking your hands away from the computer keyboard and dropping them at your sides, or in your lap to relax. Hopefully, when WorkPace prompts you to take a micro-pause this is what
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